Implementing Strategic Change

A guide to improving performance and productivity in any organization by effectively connecting business strategy with operations through streamlining interfacing activities.


Book Details

Dimensions 157 x 234 cm

About The Author

Danny Samson and Tom Bevington

Is a partner in Bevington Group and its sister company Bevington Process Management Tools. He has experience in both technical and management roles in IT and was CEO of an international computer services organization with operations in 49 countries. Clients have included GE Capital, ANZ, Commonwealth Financial Services and Tower.

One of the key success factors for any organization is effective strategic change – to ensure adaptability and increase productivity. Despite its importance, most change management projects fail or only partly deliver on their promise, the missing link often being the conflict between boardroom strategic initiatives and the working process design of the company. Implementing Strategic Change shows that most of this conflict occurs during interfacing activity – the seemly small activities such as chasing, following up and seeking permission to proceed that help drive a process forward can make up to 80% of many employees workload. This book will show that business strategy and change implementation rely on deep and close process knowledge and help develop the framework for understanding and improving these activities in any organization.